Here are three veterans that I've helped over my 30 years in the Real Estate and Mortgage profession:
Bill is an asset to the veteran community. I met him at the San Francisco VA Hospital in the spring of 2011. It was the first time I had ever met a loan officer who specialized in VA mortgages. He helped me refinance a bank loan I had to a VA loan with a very low interest rate. Nothing came even close for a non-VA loan.
(Benny Lewis, US Army, Korean War)
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I am a retired veteran from the United States Army with a service connected disability. I am also a retired San Francisco police officer with 43 years of service. My wife and I first met Bill Roberts at a Veterans Town Hall Meeting. We were in the process of refinancing a home when we learned about Bill's seminar. He didn't have a seminar scheduled but offered to give us information about getting a Veterans Administration Home Loan.
Several lenders had told us that we did not qualify for a conventional loan because of a past foreclosure. Thanks to Bill's experience and dedication to his work, we were able to overcome this and other issues, successfully completing a 30-year-fixed VA loan. We give the highest marks to Bill Roberts for his efforts to inform veterans of their benefits and for his knowledge about processing VA loans.
(Bob Bonnet and M. Kathleen Hallinan, US Army, Vietnam)
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I was walking in the San Francisco VA hospital, and I passed a man sitting at a card table in a corner underneath some stairs. His name? Bill Roberts. His company in the San Francisco Bay Area is called The VA Loan Guys. He helps qualified veterans in California get VA home loans. The hospital had given him permission to give out information on site.
He asked me if I knew about the VA home loan program. Well, I'd never heard of it and I definitely wasn't interested in it. No one was going to lend us money. … I laughed, "I've got a foreclosure, man. There's no way."
"Wait a minute big guy." His voice echoed in the hallway. "The VA wants you to have a home for your family. Trust me." I wandered back his way, trying not to get my hopes up. He filled me in.
A year later the VA guaranteed our loan of $292,000. My wife and I bought a house in Santa Fe, New Mexico. The terms? No money down, 3.25% interest, 30 years fixed. The VA rules and regs about what can and can't be charged to a vet buying a home helped keep our closing costs under $2500.
Once two years had passed from the date that our bank foreclosed on us, the VA was willing to guarantee a home loan. Banks typically require at least seven years from the date of a foreclosure before they'll even consider a new loan.
Bill doesn't do business in the state of New Mexico. He made no money from our loan. Still, he gave me advice over the phone that helped improve the terms of our purchase. And we closed on our home sooner than we would have."
I am a 67-year-old, 100% disabled service-connected medically retired veteran. When it comes to buying a house, I have never been better treated better or felt more valued that I did working with Bill Roberts.
Robert John Jones, Jr., USN Retired
Excerpt from his book, The VA, Connecting with the Department of Veterans Affairs (A Resource for Vets and Their Families)